Everything owners ask us

Shake the bottle, fill the dropper to the line for your pet's weight, and squeeze it onto their food. Stir it through wet food, or let it soak into kibble for a minute before you put the bowl down.

That is the whole routine. No pills to hide, nothing to wrestle over, about four seconds once a day.

Most never notice it is there, but fussy ones exist. Start with half the dose for the first few days and build up, and use wet food rather than dry if you can, since it masks better.

If they still turn their nose up after a week, email us. You are inside the 90 day guarantee either way.

Nothing happens. Give the normal dose at the next meal and carry on. Do not double up to make up for it.

Missing the odd day is normal. Owners who keep the bottle next to the food rarely forget at all.

Nothing in week one, and that is expected. This works by building up rather than switching on. Owners who tell us they noticed something usually say it was somewhere in weeks two to four.

We give you 90 days for exactly this reason. One bottle is not really long enough to judge it.

Yes. It goes on whatever they normally eat. There is no need to change their food or feed it separately.

One dose a day is enough. Splitting it across two meals is fine if that suits your routine better.

Same formula, different amount. The dose is by weight, not by species, so a 4 kg cat and a 4 kg dog take exactly the same. The chart is on the label and on the product page.

One bottle covers a multi pet household, which is why we did not split it into two products.

No, and we will not pretend otherwise. A supplement does not treat an infection or a blockage. If something is wrong right now, that is a vet visit today.

Where this fits is afterwards, once a vet has treated the problem, or before anything has started. Plenty of owners come to us in the first group.

Ask your vet first. They know what your pet is on and we do not. Most vets are relaxed about cranberry and D-mannose, but it is their call rather than ours.

Take the bottle to the appointment or send a photo of the label. Every amount is printed, so they can see exactly what is in it.

Older pets are the most common users and the dose chart covers them by weight. For very young animals, pregnant or nursing pets, check with your vet before starting anything.

That is not a legal hedge. Growing animals have different needs and your vet knows the individual.

Going more often than usual, passing less each time, licking more than normal, or suddenly having accidents outside the box. Cats hide discomfort well, so the litter box is usually where it shows first.

Straining, crying while going, or blood is a different matter entirely. That is urgent and it needs a vet the same day.

Four actives with the exact amounts printed per serving, plus water, vegetable glycerin and a preservative. No proprietary blend, so you can compare it line by line against anything else on the shelf.

The full panel is on the product page, laid out exactly as it appears on the bottle.

The most common thing owners report is a slightly loose stool in the first few days, usually from starting at the full dose. Halve it for a week and build up and that generally settles.

Anything beyond that, stop giving it and speak to your vet.

Room temperature, out of direct sunlight. No fridge needed, which is why it can live on the counter next to the food.

Keep the cap on between uses and out of reach of children.

About 30 days for an average cat or small dog. A larger dog on a bigger dose will get through it faster, since the amount goes by weight.

Free tracked shipping on every US order, dispatched within 1 to 2 business days.

Tracking often sits still for a day or two after pickup before the first scan appears. If nothing has moved after seven business days, email us and we will chase the carrier for you.

90 days, full refund, and you keep whatever is left in the bottle. Nothing to pack up and post back.

Email us and a real person handles it, usually the same day.